Privacy Policy

Effective Date: 01/01/2025

TL;DR (Summary)

We collect your name, email, voice recordings, preferences, and chat data to help Otto serve you better. We use trusted AI services like OpenAI and Google Gemini. Your data is kept safe and used to improve the platform. Want your data deleted? Just ask—we’ll delete it within 24 hours.

1. Introduction

Ottolabs (“we,” “us,” or “our”) values your privacy. This policy explains how we handle your data when you use any of our services, including Otto Assistant, Otto Admin, and associated vertical platforms.

2. What We Collect

• Identifiers: Name, email, and any data you share
• Activity Data: Preferences, usage
• Voice Data: Recordings from Otto
• Cross-Platform Data: WhatsApp, email, socials
• Technical Info: Device, browser, logs

3. How We Use It

• Personalized AI assistance
• Experience and feature improvements
• AI training (with anonymization where possible)
• Support and communication

4. Third-Party Tools

We use OpenAI, Google Gemini, Anthropic, and DeepSeek to power Otto’s intelligence.

5. Data Retention

We keep your data indefinitely unless you request deletion. Email support@ottolabs.ai and we’ll erase it within 24 hours.

6. Your Rights

• Access your data
• Request deletion
• Opt out of certain uses

7. Security

We use encryption and best practices to protect your data, but no system is fully secure.

8. Global Compliance

We comply with global laws including GDPR and CCPA.

For questions or concerns, contact us at legal@ottolabs.ai.